Customer Stories

Illuminate Education uses ScreenSteps Live to improve training results, decrease product adoption costs and to further their mission of impacting students’ lives.

SDA Solutions uses ScreenSteps Live to create online software documentation without having to involve developers in the process.

Support Solutions is able to more efficiently support their customers and grow their business by combining ScreenSteps Live and Zendesk.

Hover uses ScreenSteps Live and Zendesk to offer phenomenal technical support to their users. Their documentation is so good that customers rave about it.

By using ScreenSteps Live and Zendesk, eAvenue is able to free up a lot of time for the technical support staff.

Even as Knowledge Plaza grows their customer base they receive a very low volume of functionality-related questions. With ScreenSteps Live and Zendesk they are able to present their customers with an integrated and consistent support environment.